IMPORTANT NOTE: For participants who just completed online enrollment, EIP must first verify your enrollment form before activating your EIP Exchange account. This process may take up to 2 business days. Thank you!
First Time Users
- Default User ID – full social security number (no dashes or spaces)
- Default Password – last four digits of your social security number.
If you are unable to regain access via the “Forgot my login credentials” option, please call us at (512) 258-4040 so we can further assist you.