What is a 401(k) plan?

A 401(k) plan allows an employee to make contributions from his or her paycheck before taxes (pre-tax or Traditional) are taken out or after taxes (Roth). The contributions are deposited into a trust. In most plans, the employee chooses how the funds will be invested.

How do I know if I’m eligible or when I can start participating?

You can review the eligibility and entry requirements via your Summary Plan Description, contact your payroll/HR department or our office for the specifics of your plan.

How do I change my funds selection in my account?

Log in to your account at www.eip.net. Click on the “Manage” tab, then “Manage Investments.” You can change your election, move money or rebalance your account. If you need assistance, please call EIP and we can help. Please note that some plans do not allow participants to borrow against their account. Refer to your SPD or contact your plan administrator to determine if loans are allowed in your plan. If you have a managed account you must contact our office to make a change.

What plan information should I review regularly?

Participants are provided periodic benefit statements. You should periodically review the amount that you and/or your employer have contributed, your vested account balance, personal information, and if participant directed, the performance of your investments. If you have internet access to your account, you may be able to review this information online and even have access to many retirement tools and calculators.

How do I log into my account?

Your account is available for viewing at www.eip.net. The first time you login you will use your full social security number (no dashes) as the username and the last 4 digits of your social security number as the password. You will then be prompted to change both your username and password. If you have any issues, please contact our office.

I’m having trouble logging into my account – how do I gain access?

Please contact our office to review your account and possibly have your login reset.

What does “vesting” mean?

Vesting simply means ownership. The money that is deducted from your paycheck for the 401(k) plan is always 100% vested. This means it is and always will be 100% yours. However, if your company adds a matching or profit sharing contribution, there may be a vesting schedule. In other words, you may not have 100% ownership of those company contributions right away. Each year of service you work with your employer (typically defined as 1,000 hours) you obtain vesting credits. You plan’s Summary Plan Description will define how many vesting credits you need to become 100% vested in employer contributions.

What is a required minimum distribution (RMD)?

Once you reach age 70 1/2, the IRS requires you to take withdrawals from your retirement accounts. These required minimum distributions (RMDs) must be taken to avoid a 50% penalty that may be imposed by the IRS. RMDs are taxed as ordinary income on your personal federal income tax return and are not eligible for rollover. If you are age 70 1/2 or greater and have questions, please contact our office for more details.

I’m not getting my statement – how do I fix this?

Log in to your account at www.eip.net and confirm your address for paper delivery or your email address for electronic delivery. You may also contact EIP to update your information.

How do I sign up for managed accounts?

Please contact our office for a Bridge Election Form. The form must be completed and returned to our office for processing.

Can I roll over funds from my previous employer’s plan into my current plan?

Generally yes, however your plan’s Summary Plan Description (SPD) will confirm if your current employer’s plan allows for rollover. Many plans also allow for you to rollover a conduit IRA and in some cases a traditional IRA. Contact your plan administrator to obtain more details on the types of rollovers that are available.

How do I change the amount of my contribution?

Contributions amounts are changed via the Participant Change Form found under the “Participant | Forms” tab. Complete the form and submit it to your payroll/HR department for processing.

When can I withdraw my funds if I leave my employer?

You are generally eligible to withdraw your funds upon retirement or termination of employment; refer to your SPD for details of the timing. You can download forms at www.eip.net under the “Participant | Forms” tab. Upon completion, submit to our office for processing.

How long will it take to process my distribution?

Our goal is to process distributions as soon as administratively feasible within the plan’s guidelines.

Can I borrow from my account?

Some plans do allow participants to borrow against their account. Refer to your SPD or contact your plan administrator to determine if loans are allowed in your plan.

May I withdraw money from my 401(k) while I’m still employed and what are the consequences?

Your Summary Plan Description (SPD) will provide you with available distribution options, including loans, hardships, and in-service distributions. You may also contact our office to discuss the options available within your plan. Some of these distribution options could have potential tax and penalty consequences. Please consider all of your options when contemplating a distribution from the plan.

I’m no longer employed by the company that holds my 401(k). What are my options?

There are a number of options available once you are no longer an active employee. You may rollover your account to another qualified plan or IRA. You may take a direct payment, subject to potential taxes and penalties. You may also be able to leave your account within the plan subject to the plan’s minimum account balance requirement for former employees. You may download the Distribution Package from our website under the “Participant | Forms” tab to make your distribution election. Upon completion of the proper paperwork, it may be submitted to our office for processing.

What is ERISA?

The Employee Retirement Income Security Act of 1974, or ERISA, protects the assets of millions of Americans so that funds placed in retirement plans during their working lives will be there when they retire.

Glossary of Investment Terms

Review our Glossary of Investment Terms to learn more about some of the most common investment and financial terms.

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